UPDATE: Please be advised that on May 13, 2022, the Court entered the Consent Judgment and Order Granting Final Approval of Settlement.

If You Are a Customer of Missouri-American Water Company in Platte County,
You May Be Eligible to Receive a Payment from a Class Action Settlement.

• The Notice relates to a Settlement in a class action lawsuit that alleges that Missouri-American Water Company (MAWC) provides water that contains excessive calcium scaling that caused property damage to customers’ water-using devices, namely appliances and plumbing. The alleged excessive calcium scaling has no effect on the suitability or safety of the water for use as drinking water or other common uses and presents no public health concern.


• MAWC denies the allegations in the lawsuit but has agreed to a Settlement to amicably resolve this issue with its Platte County customers. The water provided by MAWC complies with state and federal water quality regulations and is safe to drink.


• The Settlement includes all individuals, business, and entities in Platte County, Missouri, to whom MAWC provided water as customers between April 28, 2011 and December 5, 2017.


• Your legal rights are affected whether you act or don’t act. Read the Notice carefully.


• Your rights and options – and the deadlines to exercise them – are explained in the Notice.


• The Court in charge of this case has to decided to grant final approval of the Settlement. Payments will be made after any appeals are resolved. Please be patient.

Your Legal Rights And Options In This Lawsuit